This is a full-time 40 hour per week position. Applicants proficient in Spanish are strongly encouraged to apply.

The Position

The primary responsibilities of the Community Outreach Coordinator are to extend the reach of Northeast Animal Shelter’s (NEAS) services, resources and information to underserved areas. The Coordinator will work to empower pet owners by providing access to affordable care and services, such as veterinary care, spay/neuter and vaccine services, and training/behavior assistance. The Coordinator will also assist with the integration of new programs into the shelter to expand the depth and reach of NEAS’ programs to underserved communities.


  • Work with the Assistant Director of Operations to establish and implement community initiatives.
  • Conduct outreach in underserved communities to offer low cost animal care resources.
  • Build relationships within the community with other animal organizations, social service organizations, community groups and community leaders.
  • Manage promotion of low cost spay/neuter programs in underserved communities.
  • Conduct community research to ensure directives are in line with community needs.
  • Work cohesively with Assistant Director of Operations to identify and write grants to secure funding and engage interested donors in direct donations
  • Plan, organize and implement free community vaccine and other events in identified underserved communities.
  • Work with the volunteer coordinator to seek out and engage volunteers in the community outreach program and work to create volunteers within underserved communities as well.
  • Assist with fundraising, community presentations and other educational opportunities.

Qualifications and Education Requirements

  • Bachelor’s Degree
  • Minimum of 2 years animal handling experience.
  • Minimum of 1 year customer service/social work/nonprofit experience

Physical Requirements

  • Able to lift, push, pull or carry objects and/or animals weighing up to 50 lbs.
  • Able to stand or walk for prolonged periods of time.
  • Able to bend, crouch and reach repeatedly throughout the work day
  • Moderate to heavy work with variable amounts of standing, walking, bending, reaching, stooping and repetitive lifting of heavy supplies.
  • Able to perform these duties in variant temperatures and elements including extreme heat, extreme cold and inclement weather

Emotional and mental requirements

  • Able to maintain a judgment free conversation even when the person is defensive or the home situation for the animal is suboptimal
  • Able to maintain programmatic and budget focus, even when emotionally attachment to a situation occurs or when declining services may leave a case unresolved
  • Able to emotionally handle exposure to difficult situations, such as animal neglect, hoarding, domestic violence, child or elder neglect, and cases of extreme poverty.

Required Skills & Attributes

  • Strong organizational and interpersonal skills.
  • Strong verbal and written communication skills.
  • Proficiency in Spanish preferred.
  • Ability to communicate effectively.


  • A valid driver’s license with a safe driving history.
  • Proficient in the use of all equipment including phones and computers.
  • Ability to drive NEAS vehicles including transport vans

Job Type: Full-time


  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off


  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
Face masks must be worn at all times in the building.

Application Question(s):

  • Please include a cover letter with your resume detailing your qualifications.


  • Bachelor’s (Required)


  • animal handling: 2 years (Required)
  • customer service/social work/nonprofit: 1 year (Required)